24/7 Emergency Tree Service – We Answer Day or Night

A tree down on your house, car, or driveway will not wait for business hours, and neither do we. A live person answers our line 24/7, and crews dispatch across our service area within the hour for genuine emergencies.

We stabilize the hazard first, coordinate with your insurance adjuster, and handle full tree removal and cleanup once the site is safe.

Emergency Tree Removal & Cutting Situations We Handle

  • Trees down on homes, garages & cars
  • Hanging or partially fallen limbs
  • Blocked driveways & roads
  • Power line contact hazards
  • Insurance ready documentation & photos

Our Emergency Tree Service Process (4 Steps)

01. Call Answered

A real person picks up 24/7. No answering machine.

02. Rapid Dispatch

Crews roll within the hour for active hazards.

03. Hazard Stabilized

The immediate danger is secured before full removal.

04. Full Cleanup

Debris cleared and the property documented for insurance.

Common Questions

How fast can you respond to storm damage or a fallen tree?

We answer day or night and dispatch crews within hours depending on storm severity, road conditions, and local crew availability. Priority is given to active hazards threatening homes, driveways, or safety.

Will emergency tree removal be covered by homeowners insurance?

Storm damage to homes, roofs, garages, or driveways is typically covered. We document the job with detailed photos, line-item invoices, and paperwork required by your adjuster.

Do you charge extra for emergency tree service at night or on weekends?

Emergency dispatch carries a different rate than scheduled work due to immediate crew deployment. We provide clear, transparent pricing upfront before starting any emergency work.

What emergency storm damage situations do you handle?

We handle trees fallen on houses, garages, or cars; hanging or dangerously broken limbs; fallen limbs blocking driveways; wind, ice, and storm damage; and trees leaning precariously toward structures.

What should I do if a storm-damaged tree is near power lines?

Stay far away and call 911 or your local utility company (such as National Grid) immediately. Never touch or approach trees tangled in utility wires. Once utility lines are secured, our crew can safely remove the fallen limbs.

What steps happen during an emergency tree response?

Our emergency tree service process includes 24/7 call intake, rapid crew dispatch, hazard stabilization to protect your property and structures, and complete debris removal. We also provide insurance photo documentation to help you with the claims process.

Can you tarp my damaged roof after a tree falls on it?

Yes. As part of emergency hazard stabilization, our team clears the weight off your roof and can assist with emergency tarping or board-up coordination to prevent water intrusion before repairs begin.

What happens if my neighbor’s tree falls on my property during a storm?

In most cases, your own homeowners policy handles damage to your property regardless of tree ownership. We provide full photo documentation and itemized invoices to submit directly to your carrier.

How do I contact TreeCraft for 24/7 emergency tree service in Buffalo, Rochester, or Batavia?

Call our 24/7 emergency line directly at (716) 517-4157 or submit a request online. A real person answers day or night to dispatch a crew to your property.